We hear many times in offices that staff members are “not comfortable selling dentistry”. In fact, it has happened four times in just two days, in two different offices. A lot of times team members will say that they’re not comfortable because its so much money and the project. Thinking that because they could not…
How often do we go to work, go home, do our routines, wandering here and there, wondering why we are wandering? Take work, for example. Do you wander at work, wondering why you are there? Perhaps don’t really know the WHY in what you do? If you knew the why, would you wander less, wonder…
The patient experience is everything from how the staff answers the phone to how comfortable the furniture is. When you have a positive experience you are more than likely to share that experience with friends and family. It works the same with patients. With good experience comes an increase in referrals. Positive Experiences Positive patient…
