In dealing with Insurance companies in the dental offices we serve, there is a cycle, if you would. The last blog went into depth about the Dental Patient Revenue Cycle, if you haven’t gotten the chance to read that head on over.
It can be very eye opening to walk into a dental office, print the dental patient balance totals over 60 days and simply show it to a doctor. This is one area of the practice that is simply easy to maintain and control. Back to the beginning How does this get out of control in…
Memorial Day weekend, traditionally marks the beginning of summer! Which as you know kicks off the summer schedule chaos. Often, we hear as coaches in dental offices that the summer schedule lends to holes in the schedule and late cancellations.
Remember how different the world of communication was fifteen, twenty years ago? Actual conversations were had and screen distractions where limited. It seems that the world has gotten so much smaller with Texting, Instagram, Facebook, Twitter and whatever is coming next. Do we join the rage, or do we hold true to our old methods of communication. Those that proved reliable then.
Wouldn’t you love to never feel like you’re going to ‘work’ again? The culture in your company is a very important aspect as it creates great team spirit and can make your practice stand out from all other dental offices. You’ll need to take a look at the big picture to figure out how everyone…
The word “insurance” is likely one of the biggest hurdles that we come across when coaching offices. “Will my insurance cover that?”, “What will my insurance cover?”, “I want to wait till my insurance will cover that” are just a few of the patient statements that we all hear many times every week. There are…
A successful relationship of any kind must have one common denominator, Communication. Communication opens any and all doorways to success. If fostered properly in your dental practice, it will be the key to a successful practice and happy team members. As we know, the clinical skills in the practice are only one factor in the overall…
Have you ever pre planned dialogue with a new patient dependent upon their age? Look below at some targeted dialogue and verbiage addressing quality dentistry, future controlled costs using a prevention model, thus filling your future chairs!! Here is the age breakdown guideline. Remember, this is just a guideline. Younger (adult up to 30), middle…
We hear many times in offices that staff members are “not comfortable selling dentistry”. In fact, it has happened four times in just two days, in two different offices. A lot of times team members will say that they’re not comfortable because its so much money and the project. Thinking that because they could not…
How often do we go to work, go home, do our routines, wandering here and there, wondering why we are wandering? Take work, for example. Do you wander at work, wondering why you are there? Perhaps don’t really know the WHY in what you do? If you knew the why, would you wander less, wonder…