Somedays our personal baggage feels heavier than others and it sure can weigh you down. Have you ever stopped to reflect upon how that baggage effects your ability to serve others whether at home or work? What about those around you- your significant other, your kids, your patients, and co-workers? Is it possible that in…
A morning huddle can be the single most important meeting that you can have with your team because it encourages efficiency and high performance within your practice. It sets you on the right path, helps everyone to avoid obstacles, and sets the tone to deliver high quality care. The key lies in the purpose of…
After being in the dental field for sixteen years and working with offices on the exact topic of cashflow I have come to the conclusion that this is one of the most critical things to understand in your office on a daily basis. Lets start with understanding what cashflow actually is. In basic terms cash…
How do you get dental patients to listen to what you want to say, how do you get them to truly hear you and pay attention to what you have to say? I think we find this to be an issue in dental offices often. We could be delivering bad news, big news or maybe…
Which one do you enjoy more the outcome or the process? Are you a process person or a results person? Do you enjoy being in the muck and the mire of the day to day coaching or do you want to see your team in the Super bowl winning the game? Of course, we all…
In the third part of the Implant Case Episode on AMP TV we realize how many topics are addressed in a surgical office when it comes to advanced surgical cases. Think about the diagnostic wax up process, when to include an orthodontist, immediate vs. delayed loading options, space limitations, digital vs. analog techniques, surgical guides,…
We believe one of the major obstacles in dental treatment presentation is getting to the dental patient’s “WHY.” WHY do they want this treatment; how is it going to impact their life? If the dentist can get to that WHY, you will get to the emotional connection. You are on your way to getting the…
We are excited to have the opportunity to share Jan’s Dental story today and provide our Dentists and their teams with a dental patient’s perspective and how to present dental treatment options. Imagine the last time you bit into an apple; how long has it been? For Jan, it has been decades since she could…
Dear Doctor, I need to get something off my chest. I need to share a revelation with you that one of my doctors had during our dental coaching visit yesterday when he warned you to be careful. To be careful of committing to AMP and having a dental coach due to the profound change it…
In my opinion, with the experience I’ve had in offices, the Scheduling Coordinator position is one of the toughest in the office; IF it’s not handled correctly. An empty chair isn’t always a bad thing. I’ve been told that an empty chair can generate up to quarter million dollars in revenue per year. A practice…