If variety is the spice of life then cross training is key in keeping your dental employees engaged and providing huge value to your dental practice. As a leader, it is important to understand each employee’s role within your practice. This provides clarity in expectations as well as appreciation for what each team member brings…
If you haven’t done it by now, you are probably a little late. However, better late than never! It’s time to remind your Dental Patients that if they don’t take advantage of their unused insurance benefits by the end of the year, the benefits will not roll over to next year. They will “waste” the…
Every business owner struggles with creating cohesiveness among the entire organization making sure that everyone is going in the same direction. How can we help the team in your Dental Practice all go in the same direction? How can we grow and thrive. So often individual agenda’s get in the way of the organizations agenda…
In my opinion, with the experience I’ve had in offices, the Scheduling Coordinator position is one of the toughest in the office; IF it’s not handled correctly. An empty chair isn’t always a bad thing. I’ve been told that an empty chair can generate up to quarter million dollars in revenue per year. A practice…
When listening to the AMP TV show about sharing the same vision and embracing opportunites as a dental team. I tend to think about Steve Jobs, Co-founder, Chairman and CEO of Apple, his extraordinary career and how he grew his company into the business that revolutionized the tech industry. We all understand the magnitude and…
Grit is that ‘extra something’ that separates the most successful people from the rest. It’s the passion, perseverance, and stamina that we must channel in order to stick with our dreams until they become a reality. (Travis Bradberry) The TV show starts out with a metaphor of a stone carver; how he hits a stone…
So often AMP comes into a dental office with concerns from the hygiene team on how to treat the periodontal patients that need this care yet have gone years without it. It is often asked of us in puzzlement on how to approach these patients after the years of not addressing either their periodontal health….…
“A thousand mile journey begins with a single step.” Taking the first step is always difficult but eventually it will get you to the top of the mountain. If you have been in business for any length of time you have had challenges within your business that have led to having some tough conversations and…
I would like to think that every Dental Practice out there has a system of tracking data and any good leader within a dental office uses this data to keep themselves focused on growth. We all know that when it comes to dental patients we tend to ask ourselves if they are accepting treatment, are…
“Personally, I have transitioned new doctors into dental practices over my career and I must say the first time I did it was not nearly as smooth as the last time I did it. As I watched the AMP TV show about the transition for an Associate Doctor it brought back so many experiences and…